Your Rights

You have the right to request a copy of our insurance certif This is available to
customers with a booked move. If you would like to be listed as “Additional Insured” on
the policy we require at least five days notice. Please review our insurance certificate
request policy for more information.

To receive an experienced moving team, as selected during your reservation, to complete
your move.
To view your completed load prior to the movers departing the sit
To list any items damaged on site on the work order for a damage claim.
To have a competent and knowledgeable crew, experienced in loading, unloading and packing.
To have our mandatory moving equipment(one hand truck, one floor dolly and standard tools) provided on every site.
To request a claim form and create a claim for items damaged on site that are not excluded as listed below.